Shipping policy
Shipping Policy
Effective Date: 11 September 2025
At The Rawest Honey, we work hard to ensure your order is packed with care and delivered to you quickly. Please review our shipping terms below.
Order Processing
-
Orders are typically processed within 2–3 business days after payment is received.
-
Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Methods
-
Shipping rates are calculated at checkout based on your location and order size.
-
We currently ship within the United States only.
-
All orders are shipped via trusted carriers such as USPS, UPS, or FedEx.
Delivery Timeframes
-
Standard delivery usually takes 3–7 business days after processing, depending on your location.
-
Delivery times are estimates and not guaranteed.
-
Once a package has been handed to the carrier, we are not responsible for delays due to weather, carrier issues, or other circumstances beyond our control.
Tracking Your Order
-
Once your order ships, you will receive a confirmation email with tracking information.
-
Please allow up to 24 hours for tracking updates to appear.
Damaged or Lost Packages
-
If your order arrives damaged, please contact us within 7 days of delivery through our Contact Us page with your order number and a photo of the damage. We will arrange a replacement or refund.
-
We are not responsible for lost or stolen packages marked as “Delivered” by the carrier. For these cases, please contact the shipping carrier directly.
Shipping Restrictions
-
We do not currently ship internationally.
Contact Us
For questions about shipping or your order, please visit our Contact Us page