Refund policy

Effective Date: 11 September 2025
At The Rawest Honey, we take pride in delivering pure, raw honey straight from California. Because our product is a consumable food item, we are unable to accept returns once an order has been shipped.

No Returns on Food Products

For safety and quality reasons, we do not accept returns or exchanges of honey jars once they have left our facility.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery by visiting our Contact Us page with your order number and details of the issue. We will gladly send a replacement or issue a refund.

Refunds (if applicable)

  • Approved refunds will be processed back to your original payment method.

  • Please allow 5–10 business days for the refund to appear on your account, depending on your bank or card issuer.

Late or Missing Refunds

If you haven’t received a refund after 10 business days:

  1. Check your bank account again.

  2. Contact your credit card company or bank.

  3. If you still have not received your refund, please reach out via our Contact Us page.

Contact Us

For any questions about your order or this policy, please visit our Contact Us page.